Frequently Asked Questions

We’re proudly situated in the heart of the French Quarter at 300 Bourbon Street, one of the most iconic addresses in New Orleans.

Our central location places you steps from world-class jazz clubs, historic architecture, and renowned Creole cuisine.

Yes, 24-hour valet parking is available with in-and-out privileges.

Our secure parking garage entrance is located at 700 Conti Street (also accessible from 700 Bienville Street).

Please note that oversized vehicles may be subject to additional fees.

We are approximately 15 miles (25–30 minutes) from Louis Armstrong New Orleans International Airport (MSY). While the hotel does not offer a shuttle, guests may easily access:

• Rideshare services (Uber, Lyft)
• Airport Shuttle New Orleans (fee applies)
• Taxi service from the airport’s designated taxi stand

Yes! We’re delighted to welcome your furry companions.

The Royal Sonesta New Orleans is a pet-friendly hotel. A non-refundable pet fee applies, and designated pet-friendly rooms are available. Please notify us in advance so we can ensure your pet’s stay is as comfortable as yours.

• Check-in: 4:00 PM
• Check-out: 11:00 AM

Early check-in or late check-out may be available for an additional fee and is based on availability. Guests must be 21 years or older to check in.

Absolutely. In addition to our central French Quarter location, we offer:

• Complimentary Wi-Fi throughout the hotel
• Business center access
• Flexible meeting and event venues
• Onsite dining and cocktail lounges ideal for entertaining clients

Whether you’re hosting a board meeting or finding quiet between conferences, we’re ready to support your success.

Yes, families are always welcome. Our generously appointed rooms, seasonal outdoor pool, and walkable location near museums, riverfront parks, and local attractions make us a great choice for guests of all ages.

Yes. Our lush, tropical courtyard pool is a serene escape tucked inside the French Quarter.

The pool is heated year-round and surrounded by sun loungers, creating a calm oasis from the Bourbon Street energy.

Guests of The Royal Sonesta New Orleans enjoy multiple distinctive dining and nightlife venues:

• Restaurant R’evolution – Refined Creole cuisine
• Desire Oyster Bar – Casual and classic New Orleans fare
• The Jazz Playhouse – Live jazz nightly, right off the lobby
• PJ’s Coffee Café – Local coffee and light bites
• Plus, in-room dining is available for added comfort.

Yes! As a participating Royal Sonesta property, we proudly accept Sonesta Travel Pass® redemptions. Points can be used toward free nights, upgrades, or exclusive member perks.

Enroll or book with points at TravelPass.Sonesta.com.

Yes, we specialize in unforgettable events with New Orleans flair.

From intimate courtyard ceremonies to grand ballroom galas, our team will help you bring your vision to life. Custom catering and expert event planning are available.

The Royal Sonesta New Orleans is fully committed to accessibility. We offer:

• ADA-compliant guest rooms with roll-in showers or accessible tubs
• Elevator access to all guest floors
• Accessible entrances and pathways throughout the hotel

Please contact us ahead of your stay if you need specific accommodations.